Help Desk

Welcome to the help desk page, where you will find answers to many of your most frequently asked questions. There are also How to Videos that correspond to some of our most frequently asked questions.

How to Give

How do I give to Glory of Zion?

There are multiple ways to give to Glory of Zion.

1. You can give online by visiting gloryofzion.org/give and give via Credit/Debit card or ACH. Click the video to see a walk through on how to give.

2. Prefer to not give via the internet? You can mail your donation to:
Glory of Zion
PO Box 1601
Denton ,TX 76202

3. You can call our office during normal business hours at 940-382-7231.

Can I give to multiple funds?

To give to multiple funds, select “Add another fund” on the giving page.

How do I set up or edit my recurring donation?

You can set up a recurring donation from our giving page at gloryofzion.org/give. Select “Set Up Recurring” to set up a recurring gift. 

To edit your recurring donation, please log in to your PushPay  or give us a call at 940-382-7231.

What If I have a recurring donation with Classy/GoFundMe?

If you had a recurring gift set up through Classy/GoFundMe, we will be reaching out to help you with transitioning. We’ll make this process as simple as possible and provide step-by-step instructions through our giving team.

Why did GZI change back to PushPay?

Recently, we tried switching to Classy (powered by GoFundMe) as our giving platform. While Classy offered some helpful features, we quickly realized it did not serve our community as well as we had hoped. Many of you shared feedback about complications in setting up recurring gifts, higher processing fees, and a less seamless mobile experience.After prayerful consideration, and listening closely to your input, we are excited to share that we are moving back to Pushpay as our primary giving platform. After initially moving away from them, Pushpay has listened to our requests, and enhanced their user experience on your behalf.

Why do I have an option to cover transaction fees?

No donor is required to pay any extra fees. Paying the transaction fees is an option requested by a large number of our donors because they want their entire intended donation amount to go to Glory of Zion.

How do I give from an international country?

There are three options to give online from outside the US – two through Pushpay or one through PayPal. 

You can use the main PushPay button if you are from these countries: Canada, Australia, New Zealand, Mexico, Puerto Rico, Germany, Belgium, Denmark, Finland, Iceland, Latvia, Norway, Sweden, and Switzerland.  This will allow you to log in to your PushPay account and save your information.

You can use the international PushPay link to give, please note the phone number field is optional.

You can use the PayPal giving link.  Some international donors prefer to give through PayPal. 

If you have issues or questions, please email finance@gloryofzion.org.

GZI TV and Live Stream Questions

What is GZI TV?

GZI TV is an online streaming platform that allows the viewer access to past services and bonus content from Glory of Zion international.

Does it cost money to watch live services or replays?

No, it is free to watch our live services and time limited replays on our GZI platform. When you want to watch a live broadcast, simply go to the BROWSE option at the top of GZI TV (https://gloryofzion.vhx.tv/browse) and look for the broadcast under the “Live Events” category. If you are wanting to watch a replay, go to BROWSE and look under the “Available Replays”  category.

How do I sign up for GZI TV All Access?

Click Here and it will take you to the Subscription page for GZI TV. Make sure when you are signing up for GZI TV that you choose either a monthly subscription or yearly subscription. 

How much does GZI TV All Access cost?

All of our live broadcasts, time-limited replays, and Prophecy Center are free. You don’t have to sign in, get a free trial, or pay for any of that. Those items are freely accessible to the public.

The $9.99 per month subscription is for GZI TV ALL ACCESS. “ALL ACCESS” includes a large library of digital content that you would otherwise not be able to watch without paying for a DVD set. And even then, there is a lot included that will never be on a DVD set. Examples of GZI TV ALL ACCESS content would be: Head of the Year Conferences, Passover Conferences, Pentecost Conferences and Starting the Year Off Right Conferences.

For a comprehensive list of categories available in GZI TV ALL ACCESS, Click Here.

Why did I get charged twice for GZI TV? All Access

Please verify that you didn’t use a different email addresses to sign up for GZI TV. You may have multiple accounts.   Contact tech support at techsupport@gloryofzion.org if you need assistance. 

How do I cancel GZI TV All Access?
  1. On the main GZI TV page in the upper right hand corner there is a colored circle with a letter in the center. Click the circle and a drop down menu will appear. Click on Manage Subscription. There will be an option to Cancel Subscription. Click this and you will be unsubscribed from GZI TV. 
  2. If you are Subscribed to GZI TV through the iOS app store Click Here to see instructions on how to unsubscribe. 
  3. If you are Subscribed to GZI TV through Android/Google Play store Click Here to see instructions on how to unsubscribe.
  4. If you are Subscribed to GZI TV through Roku Click Here to see instructions on how to unsubscribe.
  5. If you still are having problems or have questions please contact support at techsupport@gloryofzion.org
How do I change my billing information for GZI TV All Access?
  1. On the main GZI TV page in the upper right hand corner there is a colored circle with a letter in the center. Click the circle and a drop down menu will appear. Click on Account Settings, this will open a page with 4 tabs. Click on the billing tab and enter your new card information. After you have filled everything out click Add Card. Your new information will then be added.
  2. If you still are having problems or have questions please contact support at techsupport@gloryofzion.org
  3. Click Here if you would like to watch a video on how to change your GZI TV information.
How do I change my email address with GZI TV All Access?

Please contact support at techsupport@gloryofzion.org and they will happily help you change the email address associated with your account.

How do I watch live services?

From the GZI website, hover over WATCH at the top and then either choose “Watch on Website” to watch directly on our website, or “Watch on GZI TV”.  If there is an available live stream, you will see them there.

How do I watch free time limited replays?

From the GZI website, hover over WATCH at the top and then pick “Replays”. This will take you to the “Available Replays” section of GZI TV. If there are available replays, you will see them there.

Conference Questions

How do I register for a conference?
  1. Please click on “Register Now” on the conference home page to register.  You will be able to choose to register for on-site or online attendance.  For on-site attendance please make sure that each person in your party has their own registration under their name.  We use this information to generate conference name badges.
Does it cost to attend/watch a conference?

It does not cost to attend or watch.  We do ask that you register so we know how many people to expect for both on-site and online.  

Where do I get more information about a conference or event?

For more information, please visit the conference web page which is under the Events tab on gloryofzion.org.

How to Connect

How do I update my information and/or align with Kingdom Harvest Alliance?

To align with KHA, please go to our website at gloryofzion.org and click on “Update My Contact Information”. Complete this form and check “Yes” to indicate you are interested in pursuing harvest in your vision and joining Kingdom Harvest Alliance.  You will then be emailed an invitation to align under Kingdom Harvest Alliance.  Follow the instructions in the email.  You must click the button in the email to finish the Kingdom Harvest Alliance questionnaire.  

 

If you prefer to mail in a paper copy, instead of filling out a digital one online, we will be sending the form via postal mail mid-October, 2021.  Please note, you only need to fill out one form (either the paper copy or the digital one online).  

Check out the video to the left on how to update your information and align with KHA.
If you have any questions, please email kha@gloryofzion.org.

How do I subscribe to the email list?

Follow this link and fill out the form: https://gloryofzion.org/sign-up/

How do I unsubscribe from the email list?

To unsubscribe from our emails, go to a previously received email. Scroll to the bottom of the page and click the “unsubscribe” button.

How do I change my email address?

Please email info@gloryofzion.org and request an email change.

How do I get connected to a Women’s House of Zion?

Go to https://gloryofzion.org/hoz/ for more info on Women’s Houses of Zion.

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