Help Desk

Welcome to the help desk page, where you will find answers to many of your most frequently asked questions. There are also How to Videos that correspond to some of our most frequently asked questions.

Giving Page Updates

Donate to multiple funds using “Giving Cart”

After adding a donation to your “Giving Cart” you can click the exit button in the top left corner if you would like to add another fund. This will allow you to give to multiple funds in one transaction.

Use multiple payment options

Domestic – Mobile pay (Venmo, Apple Pay, Google Pay), PayPal, ACH (enter your routing number and account number)
International – give in your home currency
- An alternative for international donors is to give through PayPal directly to giving@gloryofzion.org

Why do I have to enter my information every time?

This change was necessary for safety reasons. With the data leaks and hacks over the last several years, the safety of our donor’s data needs to rest with them, and not a company we are contracted with.

Is there a way to save my information to my device?

There are ways to save your information securely to your phone or computer to make checkout processes simpler on our site and others. Please view these how-to instructions. Each browser name below is a link.
- Mobile
- Desktop
These are stored on your personal devices so make sure that you have the necessary security settings on your device(s).

PayPal and Venmo are options that have your information stored.

Why do I have an option to cover transaction fees?

No donor is required to pay any extra fees. Paying the transaction fees is an option requested by a large number of our donors because they want their entire intended donation amount to go to Glory of Zion.
With our previous provider, PushPay, we were charged the same percentage of fees.

What comes in my email receipt?

After each transaction, you will receive an email confirmation/Thank you from us. Each email confirmation now includes an official PDF receipt.

How to Give

How do I give to Glory of Zion?

There are multiple ways to give to Glory of Zion. You can give online through Classy by visiting gloryofzion.org/give.

Click Here to see a video explaining how to give.
Prefer to not give via the internet? You can mail your donation to:
Glory of Zion
PO Box 1601
Denton ,TX 76202
You can call our office during normal business hours at 940-382-7231.

How do I set up a recurring donation?

You can set up a recurring donation from our giving page at gloryofzion.org/give. Select “Monthly” to set up a recurring gift.

How do I edit my recurring donation?

From your recurring gift confirmation email, there is a way to edit and manage your gift. Please click that button to edit your gift. You can also email finance@gloryofzion.org or call us at 940-382-7231.

Why Did GZI Change from Pushpay to Classy?

Classy is a leader in the non-profit donation space. Their safe and secure platform will help us better show you the power of your donation with specific designated giving funds, will eventually integrate with myGZI so you can view your giving history, and allows us to better connect with our international audience.

What If I Have a Recurring Donation With Pushpay?

If you have a recurring donation through our previous provider PushPay, and have not yet switched to Classy, please visit gloryofzion.org/give and choose monthly. If you’d like to give on a recurring basis with a different frequency, please call 940-382-7231.

I Used the Pushpay App - What Do I Do Now?

The Pushpay App was simply a gateway for the URL to give through. With Classy, you can just go directly to gloryofzion.org/give and get a similar mobile experience.

GZI TV and Live Stream Questions

What is GZI TV?

GZI TV is an online streaming platform that allows the viewer access to past services and bonus content from Glory of Zion international.

Does it cost money to watch live services or replays?

No, it is free to watch our live services and time limited replays on our GZI platform. When you want to watch a live broadcast, simply go to the BROWSE option at the top of GZI TV (https://gloryofzion.vhx.tv/browse) and look for the broadcast under the “Live Events” category. If you are wanting to watch a replay, go to BROWSE and look under the “Available Replays” category.

Click Here and it will take you to the Subscription page for GZI TV. Make sure when you are signing up for GZI TV that you choose either a monthly subscription or yearly subscription.

How much does GZI TV All Access cost?

All of our live broadcasts, time-limited replays, and Prophecy Center are free. You don’t have to sign in, get a free trial, or pay for any of that. Those items are freely accessible to the public.

The $9.99 per month subscription is for GZI TV ALL ACCESS. “ALL ACCESS” includes a large library of digital content that you would otherwise not be able to watch without paying for a DVD set. And even then, there is a lot included that will never be on a DVD set. Examples of GZI TV ALL ACCESS content would be: Head of the Year Conferences, Passover Conferences, Pentecost Conferences and Starting the Year Off Right Conferences.

For a comprehensive list of categories available in GZI TV ALL ACCESS, Click Here.

Why did I get charged twice for GZI TV? All Access

Please verify that you didn’t use a different email addresses to sign up for GZI TV. You may have multiple accounts. Contact tech support at techsupport@gloryofzion.org if you need assistance.

How do I cancel GZI TV All Access?

On the main GZI TV page in the upper right hand corner there is a colored circle with a letter in the center. Click the circle and a drop down menu will appear. Click on Manage Subscription. There will be an option to Cancel Subscription. Click this and you will be unsubscribed from GZI TV.
If you are Subscribed to GZI TV through the iOS app store Click Here to see instructions on how to unsubscribe.
If you are Subscribed to GZI TV through Android/Google Play store Click Here to see instructions on how to unsubscribe.
If you are Subscribed to GZI TV through Roku Click Here to see instructions on how to unsubscribe.
If you still are having problems or have questions please contact support at techsupport@gloryofzion.org

How do I change my billing information for GZI TV All Access?

On the main GZI TV page in the upper right hand corner there is a colored circle with a letter in the center. Click the circle and a drop down menu will appear. Click on Account Settings, this will open a page with 4 tabs. Click on the billing tab and enter your new card information. After you have filled everything out click Add Card. Your new information will then be added.
If you still are having problems or have questions please contact support at techsupport@gloryofzion.org
Click Here if you would like to watch a video on how to change your GZI TV information.

How do I change my email address with GZI TV All Access?

Please contact support at techsupport@gloryofzion.org and they will happily help you change the email address associated with your account.

How do I watch live services?

From the GZI website, hover over WATCH at the top and then either choose “Watch on Website” to watch directly on our website, or “Watch on GZI TV”. If there is an available live stream, you will see them there.

How do I watch free time limited replays?

From the GZI website, hover over WATCH at the top and then pick “Replays”. This will take you to the “Available Replays” section of GZI TV. If there are available replays, you will see them there.

Conference Questions

How do I register for a conference?

Please click on “Register Now” on the conference home page to register. You will be able to choose to register for on-site or online attendance. For on-site attendance please make sure that each person in your party has their own registration under their name. We use this information to generate conference name badges.

Does it cost to attend/watch a conference?

It does not cost to attend or watch. We do ask that you register so we know how many people to expect for both on-site and online.

Where do I get more information about a conference or event?

For more information, please visit the conference web page which is under the Events tab on gloryofzion.org.

How to Connect

How do I update my information and/or align with Kingdom Harvest Alliance?

To align with KHA, please go to our website at gloryofzion.org and click on “Update My Contact Information”. Complete this form and check “Yes” to indicate you are interested in pursuing harvest in your vision and joining Kingdom Harvest Alliance. You will then be emailed an invitation to align under Kingdom Harvest Alliance. Follow the instructions in the email. You must click the button in the email to finish the Kingdom Harvest Alliance questionnaire.

If you prefer to mail in a paper copy, instead of filling out a digital one online, we will be sending the form via postal mail mid-October, 2021. Please note, you only need to fill out one form (either the paper copy or the digital one online).

Check out the video to the left on how to update your information and align with KHA.
If you have any questions, please email kha@gloryofzion.org.

Follow this link and fill out the form: https://gloryofzion.org/sign-up/

How do I unsubscribe from the email list?

To unsubscribe from our emails, go to a previously received email. Scroll to the bottom of the page and click the “unsubscribe” button.

How do I change my email address?

Please email info@gloryofzion.org and request an email change.

How do I get connected to a Women’s House of Zion?

Go to https://gloryofzion.org/hoz/ for more info on Women’s Houses of Zion.